Our products can be returned within 30 days of the original purchase of the product. A new product may be exchanged for another product or returned for a refund.
In order to make a return please make sure that:
1. The product is in its original packaging
2. The product isn't used or damaged
3. You have the receipt or proof of purchase
4. You obtained a Return Merchandise Number (RMN) from us
No returns will be accepted that do not meet these requirements.
To obtain a Return Merchandise Number (RMN), contact us by phone 602-288-8822 or by email: [email protected]
Send the product with its original packing and the receipt or proof of purchase and the RMN number, along with a note indicating whether you want to exchange the product (and if so, what other product you want to order) or a refund, to:
S W Art Glass, Inc.
2036 E. Thomas Rd
Phoenix, AZ 85016
Shipping charges incurred in connection with the return of a product are non-refundable.You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from S W Art Glass, Inc..